Discussion and prioritization of possible levers to increase gross margin 1in management workshops, based on Impact, Confidence, Ease, Risk and Time

• 2-Factor-Authentication against fraudulent serial discounts

• Reduction of average new customer discounts

• Pricing of no-shows for bookings

• Introduction of a check-in limit for heavy users

• Local price increases to test price elasticities

Planning of the prioritized initiatives (e.g. Impact Assessment, Work Packages & Timing, Challenges & Risk Mitigation Plan) and steering of their implementation by the respective departments

Identification and realization of savings potentials

• DATEV export of all cost items from the last 3 months (per cost type, department, month, provider)

• Aggregation and top-down evaluation of all cost items with regard to cancellability and dispensability

• Bottom-up assessment of all cost items by department heads with regard to dispensability

• Subsequent discussion and prioritization of concrete savings measures

• Coordination of the implementation of the measures, where necessary

Design and implementation of a purchase and order approval process with clear responsibilities and value thresholds that ensured a good balance between workload and cost control