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Project Management & Biz Dev for COVID-19 Tests at TIC-Group

Pragmatic support for a testing, inspection and certification laboratory analytics group while building up Covid-19 testing capacities and capabilities, and project management for corporate clients in the travel sector


Account Management on the demand side

  • Correspondence with actual and potential corporate customers, especially in the aviation and cruise sectors

  • Design and presentation of sales pitches and product demos

  • Requirements management for customers taking into account country-specific regulations (e.g. target groups, regions, tests, volumes, user journey, service levels, schedule, product features, etc.)

  • Exploring strategic cooperation in an extremely dynamic market environment

Product management for development partners TE-Food and TrustOne

  • Creation of app and web mockups and templates

  • User Acceptance Tests

  • Development of a user access management concept (role-rights matrix)

Organization of test infrastructure ramp-up

  • Coordination with subsidiaries and service providers for setting up test stations or mobile laboratories and for material procurement

  • Organization of the cloud connections of the laboratories and test stations

  • Training of the employees of the test stations and laboratories

  • Tracking of the tests carried out per country for invoicing

Management of contracts

  • Drafting, revision and management of intercompany, corporate and end-customer contracts (incl. terms and conditions)

Building a Customer Support

  • Forecasting of request volumes and RTD requirements

  • Liaison with external service providers and internal support

  • Identification of use cases and creation of respective e-mail templates

  • Training of Customer Support Agents


Successful launch and operation of various global projects with double digit million revenues

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