Rollout of New Merchant Contracts and Management of an Upstream Merger at a Payment Service Provider
Challenge
The rollout of new merchant agreements, which involved a change of contracting party, required careful planning and coordination
A tax-driven upstream merger between two legal entities had to be planned and managed across departments
Approach
Rollout Management of New Merchant Agreements
Aligned on the target picture with all key stakeholders (particularly management, Sales, Legal, Product, Finance, etc.)
Derived a project plan (incl. e.g. finalization of contract documents and merchant communications, any required system changes, clarification of legal questions, adjustments to billing and money flows, etc.)
Coordinated workstreams incl. supporting task owners through sparring and challenging
Management of an Upstream Merger
Derived a project plan (incl. e.g. accounting adjustments, coordination with banks, regulatory approvals and notifications, communication with merchants and employees, clarification of legal questions, contract preparations, assessment of IT landscape implications, updates to imprint and email signatures, etc.)
Coordinated workstreams incl. supporting task owners through sparring and challenging
Result
New merchant agreements successfully rolled out on time
Upstream merger successfully completed on time